What happens when the numbers game doesn’t play in the hotel’s favor? Someone gets walked. The sales and reservations departments are encouraged to book the property to 110 percent capacity, in the hopes that with cancellations and no-shows they will fill every room. Since the average no-show rate is 10 percent daily, hotels will overbook whenever possible. The term “walking a guest” sends shivers down any manager’s spine. STAYING FOR JUST ONE NIGHT? YOU MIGHT GET “WALKED.” Compare that with an average room rate, and you can see why it’s a profitable business. That $40 turnover cost includes cleaning supplies, electricity, and hourly wages for housekeepers, minibar attendants, front desk agents, and all other employees needed to operate a room as well as the cost of laundering the sheets. If you’re paying less than $30 dollars a night at a hotel/motel, I’d wager the cost to flip that room runs close to $5. Why? The average cost to turn over a room, to keep it operational per day, is between $30 and $40. The fact that a hotel could fail to be profitable astounds me. He’s also the author of Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality and a man with some hospitality secrets to spill.

These conditions can be seen on the information page of the campaign or offer relating to the code (for example, code expiry dates and the hotels to which the code can be applied).Jacob has worked on the front lines of hotels for more than a decade, starting as a lowly valet in New Orleans and ultimately landing at a front desk in New York City. Iberostar reserves the right to apply or not apply a promotional code.Īpart from the general conditions of use, each promotional code has specific conditions. Only one promotional code can be applied to any one booking. If the booking meets the conditions for the code, it will be automatically applied to the booking.Ī promotional code can only be applied to the accommodation and board part of your booking.Īny discount that is associated with your promotional code cannot be applied to the complementary product part of your booking. If you already have a code, just enter it in the Promotional Code box and start the booking process. With a discount code or promotional code, you will get other benefits in addition to the basic rate conditions.

What is a promotional code and what is it for?

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